Mass Housing
Mass Housing needed to automate compliance monitoring and extraction of reporting details provided by the U.S. Department of Housing and Urban Development (HUD) to process hundreds of contracts each month.
Customer Story
Challenge:
Mass Housing needed to automate compliance monitoring and extraction of reporting details provided by the U.S. Department of Housing and Urban Development (HUD) to process hundreds of contracts each month.
Solution:
MassHousing administers more than 600 Section 8 contracts each month. In using Connotate, compliance term changes posted deep within the HUD website are extracted and presented in a single report for the rental housing business staff, subsidiary administrators and contract administration team.
Result:
Providing a single, structured data source to reference reduces risk and amplifies staff production enabling quick processing of time-sensitive voucher payments which, if missed, would result in substantial financial penalties.
Testimonial:
“Connotate plays a vital role in our administration and compliance efforts of Section 8 contracts. The solution monitors the hundreds of deep web pages where compliance bindings can change on the HUD website. Since deploying Connotate, we’ve never missed a contract milestone and we’ve transformed a highly manual process into an automated process, freeing up staff resources to take on more critical roles.”
Jim McCaughey, IT Manager, Mass Housing
