Case Studies

Connotate's machine-intelligent software Agents have helped companies throughout diverse business sectors harness the value of information on the Web and across the Enterprise. Users are building their own knowledge management tools, creating mashups from divergent data sources, and gathering new business intelligence with point-and-click ease. Find out more about how Connotate has helped others go beyond search to access, share and deliver.

Major Investment Bank

Problem:	Automate web data gathering efforts, which were being performed manually by analysts on an occasional, haphazard basis. Innovate ways to generate new ideas and gather web data in order to cultivate alpha boosting ideas.
Solution:	Deploy Connotate intelligent software Agents to automate data harvesting Automate complicated tasks such as monitoring online consumer marketplaces in several countries – an extremely difficult task to perform manually. Agents go out at the same time every day and gather thousands of data points from disparate web sites to compile and deliver it in whatever format is desired
Results:	Deploying Connotate Agents freed analysts to expand their research efforts and spend more of their time making the sorts of decisions and judgments that only humans can. Automated monitoring of source sites as frequently as desired for new or updated information Enabled innovation by delivering information that could be used in new and interesting ways to reveal patterns and provide new angles on the direction that a given publicly traded company is taking. Substantial results within one year
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Financial Publisher

Problem:	Navigating the abundance of information on the Web to capture relevant information and distribute it to their user base. The publisher had the following requirements: Enterprise Grade – Scan tens of thousands of sites with specific frequency on a 24x7 basis Workflow – Support the customer’s process workflow, which continues to evolve. Business Users as Experts – Enable business users to train Agents using the tool rather than relying on programmers. Downstream Automation – Download documents as well as meta data to facilitate automated processing in successive steps in the customer’s workflow. Language Independence – Work with web sites in any language and using any programming method.
Solution:	Deploy Connotate intelligent software Agents to automate alerts of new press releases, financial reports, or news stories in publications around the world 24/7 monitoring of source sites for relevant news and filings Rolled out a new offering to subscribers with Connotate providing the core power. End users have the ability to search news and web content and set up advanced alerting
Results:	A new ― previously impractical ― business offering was built and successfully launched 25,000 users engaged with new offering within just a few days
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Financial Services Case Study

Challenge:	The continual challenge of institutional investment management: deliver proprietary trading insights ahead of the market, more frequently and at lower cost. One of the world’s largest diversified financial services companies with over $600B in assets under management and offices in over 30 countries uses Connotate’s solution as one response to the challenge.
Discovery:	Working with their research analysts in short time slices, the company identified Web projects along two paths: Automate - the company identified Web data-gathering efforts performed by analysts on an occasional basis or in a haphazard manner. Innovate - the team worked with analysts on new idea generation and gathering Web data to explore alpha boosting ideas.
Solution:	The firm used Connotate’s solution to automate the capture of Web target data into a time series format, which improved the quality of the data samples and gained analysts time to expand and elevate their research efforts. The areas of exploration included: online consumer marketplaces in several countries government agencies providing detailed updates relevant to specific industries job posting information to support fundament analysis travel pricing for several hundred trip scenarios checked several times a week Connotate’s premium solution allows users to create personalized, actionable insights and intelligence from the Web. Its machine-intelligent Agents can do anything a human can do to monitor, mine, analyze, and deliver high-value content. Agents operate on a fully-automated, 24 x 7 basis and enable productivity gains of 10 to 100 times while providing a competitive edge.
Benefits:	Financial services firms are typically reticent to divulge specific results from the use of technology. The strong implication of the bottom line results achieved is evidenced by our customer’s efforts to significantly expand the use of Connotate’s solution to more analyst teams and to more geographic regions.

$8 Billion Hedge Fund Case Study

Problem:	First mover trading advantage is essential to fund strategy. Content acquisition is the limiting factor. Speed, reliability and quality are key performance criteria. Trading strategy requires precision extraction of quantitative data.
Solution:	Install Agent Community GEN2. Automate the monitoring and collection of data from scores of Websites. Deliver content to internal modeling systems.
Results	Productivity increases and reduced operational costs New trading strategies enabled Large scale and rapid content delivery opportunities Fast time to benefits

Media \ Publisher Case Studies

Problem:	Manual Data Acquisition of HTML and PDF Documents in All Languages From Thousands Of Individual Websites Quality and Compliance Issues Introduced By Human Intervention Linear Growth In Costs Associated With Content Acquisition
Solution:	Connotate's Agent Community GEN2 Automate The Monitoring And Collection Of Data From Websites Agents Operating In Change Detection Mode Key Performance Indicators Elementized And Automatically Updated
Results:	Quantifiable ROI; Improved Quality And Efficiency Costs Not Linear, Expanded Product Set Now Possible Management Bonuses Based On Quality Improvement

Media \ Publisher Case Studies 2

Challenge:	Providing up-to-the-minute information on over 3.5 million financial instruments to over 150,000 financial services professionals is a huge challenge. Vast amounts of relevant data are available on the Web, but manual and slightly automated approaches have been the only way to gather the data. How does one of the world’s leading financial publishers achieve quantum improvements in data collection operations including reach, efficiency, accuracy and timeliness of data monitoring and extraction? Connotate!
Solution:	The publisher uses Connotate’s solution to automate the capture of Web data from tens of thousands of corporate, government, exchange, media and other sites. Corporate financial filings from over 10,000 sites around the world are extracted within one hour of being posted. Top-tier Web sites for the customer’s service including market data, analytics, trading, trade order management and news are visited as frequently as every minute. Requirements of the solution include: Enterprise Grade – scans tens of thousands of sites within specific timeframes on a 24x7 basis. Workflow – supports the customer’s process workflow which continues to evolve. Business Users – enables business users to be experts with the tool rather than relying on software programmers. Downstream Automation – download documents as well as metadata to facilitate automated processing in successive steps in the customer’s workflow. Language Independence – works with Web sites in any language. Connotate’s premium solution allows users to create personalized, actionable insights and intelligence from the Web. Its machine-intelligent Agents can do anything a human can do to monitor, mine, analyze and deliver high-value content. Agents operate on a fully-automated, 24 x 7 basis and enable productivity gains of 10 to 100 times while providing a competitive edge. The firm built a team of non-programmers to create thousands of Agents with Connotate’s solution.
Benefits:	With our cost-saving solution that boosts accuracy and timeliness, the publisher secured a stronger competitive position while becoming more cost efficient.

Healthcare Case Studies

Problem:	Need to automate and expand collection of frequently changing Medicaid policy changes. Manual process of reviewing Websites and printed data for minor changes. Time-consuming and unreliable process.
Solution:	Connotate's Agent Community GEN2 Monitor for new policies and changes to existing policies Notify employees of policy changes and updates Eliminate and automate the task of physically reading through hundreds of Web pages and printed documents
Benefits:	More timely information results in increased revenues Competitive edge in providing better information to healthcare professionals Staff charged with manual collection of data reallocated to other needs, enhancing productivity.